Advantage Plus - Frequently Asked Questions

Click the link at the top of the page for a detailed answer.

How do I book my complimentary night?
Complimentary night can now be viewed and booked online at www.advantageplus-asia.com. However, members can also still book complimentary night via Accor Reservations in your country.

How do I access my 15% discount?
Your Member's Rate is not subject to allocation. This rate is unlimited and available on any room type, any day and with guaranteed last room availability (If the hotel has a room available you are guaranteed a room at the 15% discounted rate), just by presenting your membership card. For reservation, call Accor Reservation Services in your respective country. (See list of countries listed below)

What are my dining Benefits?
When a member dines alone the member will receive a 25% discount on food. When a member and one other person dine a 50% discount on food applies, when three people dine the discount will be 33% and four people dine the discount will be 25% etc.

When will I receive the Advantages Magazine?
You will receive your quarterly Advantages Newsletter in the mail. Don't forget you can also view the Advantages Newsletter as an e-brochure online at the Advantage Plus Member's Homepage and download it on to your desktop up to 14 days earlier than receiving it by mail.

Is a supplementary membership available?
Yes. The supplementary cardholder will receive unlimited access to the 15% discount off best unrestricted rate of the day, 15% off all advertised specials, including Accor Hot Deals, as well as the usual dining benefits.

Can I refer a friend to Advantage Plus?
Yes! When you nominate 5 or more people and they join within a two week period - your membership is renewed for FREE! Log on now to www.advantageplus-asia.com complete the nomination form, or call our Members Service Centre listed below.

Spread the word and enjoy the benefits!

Member Services on the following numbers:
China 86 21 5836 5656
Philippines 632 832 6948
632 832 7038
Singapore 65 6735 9802
Thailand 662 352 4400
Indonesia 6221 574 4414
Malaysia +603 27814700

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Participating Hotels & Restaurants Download your complete guide to Accor hotels, resorts, restaurants and golf courses participating throughout Asia Pacific.

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Telephone Reservations & Enquiries Thailand: 662 264 5777
Malaysia: 1800 802 578 toll free
Singapore: 800 6161 367 toll free
China: 400 818 2688 toll free
China (Cell phone): 86 (0) 20 8396 6622)
South Korea: 0079 8611 1288 toll free
Indonesia: 0807 1777 777 (local call cost)
Philippines: 1800 16 11 00 68 toll free
India: 91 40 6682 4422 (Novotel Hyderabad)
           Other countries +612 8584 8666

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